Background
of study
As the world is rapidly moving
toward advanced technologies, organizations have been competing due to
globalization, technological economic, and political changes. The technological
change and the advancement have not only revolutionized the operations of the
organizations but it has also created great opportunities and threats for the
training and the development of the human resource through the effective use of
the technology. Hence organizations need to effectively use the technologies
for the training and the growth of the organizations. These organizations must
utilize to increase the job performance of the employees through the different
training programs.
But before the training, the
employee's company must do the research and the development to assess the most
effective technologies and the methods that organizations use to best train and
educate their employees. Then organizations must assess the employee's
strengths and weaknesses so that the employees must be trained in the areas
where they are weak and where they are strong, with their help the other
employees must be trained. It is of utmost importance to analyze their
weaknesses and strengths because their performance can be improved through
specialized skills and capabilities.
Problem
Statement
Despite the enhanced pressure of
one organizational employee on the others, still, there is a lack of the
literature on the human resource issues and there are also claims of the
customers on the organizations for the bad service from the employees. But it cannot
be ignored have contributed to the issues and the strategies and methods and
the technologies that can be used for enhancing employee performance and
resolving customer issues. For the mitigation of the gap that has been created
between the actual and the desired performance of the employees, it is
necessary to adopt certain modern technologies that may help in the employee's
skills development that will help them in economic crises and indirectly help
customers providing them the best service. This study will mitigate that gap
and further help in understanding human resource management and the role of
training in employee development.
Goals of
the Study
Concerning the background, the goal
of this study is to determine the effects of the advanced technologies on the
skill development of the employees that will help them in the economic crises.
Where,
The dependent variable is
employee skills.
The Independent variable is an advanced technology
The direct relationship between advanced technology and employee skills
Below are the sub-goals,
Analyze the impact of advanced
technology on employee skill development.
Analyze the impact of training on
employee skills.
Analyze the relationship between
skill development and survival in economic crises.
The goals are following the SMART methodology,
The expectation from the finds is that with the use of advanced technologies
the gap between employees’ desired performance and the achieved performance
will be mitigated and they would become capable of surviving the economic
crises by using their learned skills through the use of advanced technology.
Research
questions
What are the advantages of advanced
technology?
What are the objectives of the
training?
What methods can be used and
whether they would meet the training objectives?
How dies training helps the
employees in developing the skills in the economic crises?
Literature
review
This study is based on the articles
on the impact of the advanced technologies on the employee skills development
that may help them in the economic crises in the UK. It has become the main
concern how employee skills can be developed by using modern technologies and
how they will help them in handling the economic crises. Many organizations
have been training their employees through advanced technologies. Furthermore,
because organizations have been in the competitive market space hence it has
become very essential for them to be the first mover in adopting the new
technologies and train their employees for gaining a competitive advantage and remaining
the change adoptive.
In the collective analyses of the
articles, it has been noted that the organizations that have remained
successful in developing the employee skills have been following the proper
human resource management strategies that are discussed below.
Coaching and/or mentoring
It has been observed that organizations who train their less-skilled employees through experienced employees are successful at developing the employee skill by reducing their cost of training and developing the employees for the future crises and the challenges. This practice is mostly applied to the new graduates.
Orientation
Orientation is one of the methods
that is commonly followed by every organization for training their new
employees to make them acquainted with the responsibilities, jobs and the
organization's policies, and the standards that must be followed and met.
During the orientation, it is exposed to the employee, what is expected from
them, and how they have to identify and undertake their tasks and various
responsibilities. Moreover, they are introduced to the overall environment of
the organization, technology, culture health and safety issues processes, and
the procedures.
Formal training courses and development programs
Many the organizations register
their employees in the different training programs and courses offered where
the duration, content, and all the details regarding the programs are mentioned
hence organizations can decide on those various programs and the courses by
looking at the needs of their employees in the various aspects from the
training and the development.
Performance appraisal
Performance appraisal is the tool
that helps in the evaluation of the performance of the desired object over the
different periods. But our purpose in the study is to evaluate the performance
of the employees from time to time to analyze what performance level of a particular
employee. This study will follow the development and administrative
perspective, through this it would be analyses what are the strength, and weaknesses,
of the employee, assist the employee in their tasks and goals identification,
identify the individual training needs, and allow the employee to discuss the
issues. In the end, analyzing the overall performance of the individual and
providing him the feedback based on his/her performance and comparing it with
the standards and the benchmarks. If he has achieved the desired p[performance
he must be appreciated if he has achieved more than the target he must be rewarded
based on them based on the benefits and the compensation system and if he has
not achieved the desired outcomes then he must be provided the feedback and
trained where he is lacking..
Reward system
There are various reward systems based on employee performance. Organizations must be careful regarding setting the reward system because sometimes, it occurs that employees have the skill and the education but still they are not performing because of not getting the recognition and fair rewards based on their performance. It is awful when employees have skills but they still don’t perform due to this organization's cost of training the employees would be wasted. On the other hand when the rewards are equitable and fair based on the performance then employees perform to their fullest and in most cases, they would achieve their desired target and in most cases, they would achieve more than the set target. In another case, if the reward system is fair but they still cannot perform, then there is a lack of training and education. Hence organizations must identify where employees lack and they must provide them training accordingly.
Methodology
The research methodology is the
different methods that have been followed while conducting the study and
collecting the data qualitative and quantitative. Furthermore, it also
highlights the area of the study.
Strategy
Hence this study is conducted through the use of the qualitative data through the use of the secondary data by analyzing the various articles related to the impact of the advanced technology on the skills development of the employees and how those skills can help the employees to survive in the economic crises in the UK.
Data
Collection Instrument
The available methods for data collection are primary and secondary. This study is conducted through the use of the secondary article, hence the results will be drawn through analyzing those secondary data articles on whether the impact of advanced technology is positive or negative in the economic crises of the UK.
Sampling
Strategy
The available options that we have
are random sampling and non-random sampling. This study has followed non-random
sampling because we have concentrated on following the chosen article of our
choice articles.
Data
Analysis Technique
There are qualitative and
non-qualitative techniques. We have followed the qualitative technique because
of the causal relationship.
Ethical
considerations
This study has been conducted
through the articles that are permitted to be used hence not violating any
ethical criteria.
Summary
It has been analyzed that
technological advancement has a mostly positive impact on employee skills
development in the economic crises because technology enables the employees to
prepare themselves for the crises. Furthermore, through the qualitative
secondary data, it was reviewed that organizations that train their employees
through various methods like coaching orientation, training programs, and
performance appraisal are much better at surviving the economic crises than
those that don’t.